We are committed to a smooth shopping experience with clear delivery expectations.
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Shipping policy
We aim to provide fast and reliable delivery for your orders. -
Delivery time
Orders are typically delivered within 3 to 5 business days in Cairo. Times may vary during busy periods or special circumstances. -
Delivery area
Currently we deliver within Cairo only. Any expansion to other areas will be updated on this page. -
Shipping fees
Fees are calculated at checkout. Free shipping may be available during special offers. -
Order processing
Orders are processed within 24 to 48 hours after confirmation. Once processed, your order is shipped as soon as possible. -
Communication
Our team or the shipping company may contact you before delivery to confirm your address and time window. Please keep your contact details accurate to avoid delays. -
Important notes
If the courier cannot reach you, your order may be delayed or cancelled. We are not responsible for delays caused by events outside our reasonable control (for example severe weather or courier issues).